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Frequently Asked Questions (FAQ)

Table of Contents

  1. What features are not available in the Demo version?
  2. Is there documentation for the program, explaining program features and how it works?
  3. Does the program contain macros, if so how do I know it's safe? Do I have to do anything to allow macros?
  4. Does the program installation and activation have to be run from the website, or can I save the files to my computer and run at a later time?
  5. I'm using Excel 2003, and I notice when I open the program that the zoom factor is set to 96%. What's the reason?
  6. Do you provide any sort of maintenance or updates?

Question 1

What features are not available in the Demo version?

The following features and input items are disabled or limited as described:

1. Normal weight concrete only

2. Design Check only; no Optimization

3. Cannot save panels or projects

4. Defaults & Company Info cannot be saved

5. Cannot reset values to defaults

6. Custom load combos does not work, both for strength & deflection

7. Design for 2008 code only

8. Cannot print output.

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Question 2

Is there documentation for the program, explaining program features and how it works?

The program contains a comprehensive built-in Help file named Tilt-Design Help.chm. If you are using Office 2007, clicking on Help on the program input form will open the file automatically. If you are using Office 2002 or 2003, clicking on Help on the input form will bring up Excel Help, where the file Tilt-Design Help.chm will be displayed. Double click the file and it will open.

You may also access the Help file from your Start menu (Start/(All) Programs/Tilt-Sys Inc/Tilt-Design/Launch Tilt-Design Help.chm).

The Help file contains user instructions for the program, as well as technical notes on the design of tilt-up panels, and an explanation of the differences between the code versions.

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Question 3

Does the program contain macros, if so how do I know it's safe? Do I have to do anything to allow macros?

Tilt-DesignNS does contain macros, and is digitally signed by Tilt-Sys, indicating that the code is safe, and has not been changed or altered since being published. If for some reason the code is altered, the file will lose its digital signature.

When you open the program for the first time, you will need to enable the macros contained within the spreadsheet.

If you are using Office 2002 or 2003, a Security Warning dialog box will pop up. Check the box that says "Always trust macros from this publisher" and push the "Enable Macros" button. If you are using Office 2007, a bar will pop up near the top of the Excel window that says "Security Warning Macros have been disabled". Click the "Options" button next to the warning and a dialog box will pop up. Select the "Trust all documents from this publisher" radio button near the bottom of the box, and hit "OK".

In both instances, Tilt-Sys Inc will be added as a trusted publisher in your Excel settings, and the program will be fully functional every time you open it from that point forward, without having to repeat the process.

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Question 4

Does the program installation and activation have to be run from the website, or can I save the files to my computer and run at a later time?

You should run both from the website. The install program could be saved, but it must be run prior to proceeding with the activation process. Although Internet Explorer will allow you to save both the installation and activation programs to your computer (standard IE download dialog box), activation will function properly only if it is run from the website. Activation should always be run immediately after installing the Tilt-DesignNS program.

Saving the program does not offer any advantages. Running both files from your computer will not work. Besides, as a registered user, you can go to Customer Access on the website and access the latest files at any time. Registered users will also receive email notices when program updates are available at the website. Updates may be applied at any time, and do not need to be activated.

Program files can be backed up by simply copying them to another location. The Excel file (.xlt) is located where you chose to install it when you ran the program. If you took the default location, it is under C:\Program Files (x86)\Tilt-Sys Inc\Tilt-Design\ for all Windows 7 users and under C:\Program Files\Tilt-Sys Inc\Tilt-Design\ for all other versions of Windows. All the other files you will need, including your data files, are under C:\Users\Public\Public Documents\Tilt-Sys Data\ for all Windows 7 users and under C:\Program Files\Tilt-Sys Data\ for all other versions of Windows.

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Question 5

I'm using Excel 2003, and I notice when I open the program that the zoom factor is set to 96%. What's the reason?

The program input area was sized so that it will fit at 100% zoom factor on a 17 inch monitor. This works fine if you are running Excel 2007. In Excel 2002 & 2003, the autosize on cell width is slightly different than it is for Excel 2007, and 96% zoom is required for the entire input area to fully display on the same 17 inch monitor.

Of course, if you have a smaller monitor, you would need to decrease the zoom factor in order to not have to scroll horizontally to view the entire input area. 90% zoom seems to work fine for a normal 15 inch monitor. In any event, you may have to do a little experimenting to see what zoom factor is best for your particular monitor.

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Question 6

Do you provide any sort of maintenance or updates?

We will be providing maintenance & updates for 1 year from date of purchase. After that, updates can be purchased for a modest price.

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